Legal
Policies
The same documents shown inside the app, in full. Written to be read rather than agreed to without reading.
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Terms of Service
The agreement between you and TAJA: what the platform is, how bookings and payments work, and who is responsible for what.
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Privacy Policy
What we collect, why, who it goes to, how long we keep it, and the rights you have over it under the Kenya Data Protection Act.
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Refund & Cancellation Policy
When you can cancel free, what a late cancellation costs, and how a refund reaches you.
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Community Guidelines
What we expect of clients and professionals, and what gets an account removed.
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Deleting your account
How to delete your TAJA account from the app or by email, what is removed, and what is kept.